privacy policy

Last updated: 20 February 2026

This Privacy Policy explains how Julie Alexander, an Australian sole trader trading as Julie Alexander & Co and Changing Change International (CCI) (“we”, “us”, “our”), collects, uses, stores and protects personal information.

This policy applies to personal information collected through:

• www.juliealexander.com.au
• www.cultureincorporated.com.au
• Direct email and phone communication
• Event registrations, leadership programs and advisory engagements

We are committed to handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What Information We Collect

We may collect personal information, including:

• Name
• Email address
• Phone number
• Organisation and job title
• Information provided in the enquiry forms
• Event or program participation details
• Billing and payment information (where relevant)

We may also collect limited technical information, such as:

• IP address
• Browser type
• Pages visited
• General website usage data

This information is typically collected through contact forms, direct communication, event registrations or analytics tools.

3. Why We Collect Personal Information

We collect personal information to:

• Respond to enquiries
• Deliver keynote, facilitation, coaching and advisory services
• Provide program materials and event communication
• Issue invoices and manage payments
• Improve our services and website experience
• Maintain professional relationships

We do not collect personal information unless it is reasonably necessary for our business activities.

4. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored using secure cloud-based systems, password-protected platforms and professional service providers.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

5. Disclosure of Information

We do not sell or trade personal information.

We may disclose personal information to trusted third-party service providers where necessary to operate our business, including:

• IT and website hosting providers
• Event and communication platforms
• Accounting and payment processing services

Where third parties are engaged, we take reasonable steps to ensure information is handled appropriately.

6. Confidential Engagements

In advisory, board and leadership settings, confidentiality is fundamental.

Information shared during facilitation, executive sessions or advisory engagements is treated as confidential unless otherwise agreed or required by law.

7. Website Analytics and Cookies

Our websites may use analytics tools to understand visitor behaviour and improve user experience.

These tools may collect anonymised data such as:

• Pages visited
• Time spent on site
• General location data

You may disable cookies through your browser settings if preferred.

8. Access and Correction

You may request access to personal information we hold about you or request correction of inaccurate information by contacting us using the details below.

We will respond within a reasonable timeframe.

9. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Julie Alexander

Email: julie@cultureincorporated.com.au or julie@juliealexander.com.au

Phone: +61 449 85 85 96

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our websites.

Website Terms of Use

Last updated: 20 February 2026

1. Acceptance of Terms

By accessing or using this website (www.juliealexander.com.au and www.cultureincorporated.com.au), you agree to these Terms of Use.

If you do not agree, please discontinue use of the site.

2. General Information Only

Content provided on this website is for general informational purposes only.

It does not constitute professional, legal, financial or organisational advice.

Formal advisory, facilitation or consulting services are provided only under a separate written agreement.

3. Intellectual Property

All content on this website, including text, frameworks, branding, images and intellectual property, is owned by Julie Alexander and Culture Incorporated by CCI unless otherwise stated.

You may not reproduce, distribute or use material without prior written permission.

4. External Links

This website may include links to third-party websites for convenience.

We are not responsible for the content, accuracy or privacy practices of external sites.

5. Limitation of Liability

To the extent permitted by law, we are not liable for any loss or damage arising from reliance on information contained on this website.

Users are responsible for their own evaluation and use of the information provided.

6. Confidentiality of Website Communications

Submission of information via contact forms or email does not create a formal advisory or client relationship unless agreed in writing.

7. Changes to These Terms

We may update these Terms of Use at any time. The most current version will be published on this website.

Professional disclaimer

The content on this website reflects general principles relating to leadership, culture and organisational performance.

It is not tailored advice and should not be relied upon as a substitute for professional engagement.

Outcomes from keynote, facilitation or advisory work depend on organisational context, leadership decisions and implementation.

Formal services are governed by separate written agreements.